What We Collect and Why
When you open an account, we collect your name, contact details, and the information needed to verify your identity. When you make a deposit using JazzCash, Easypaisa, or Raast, we record the transaction reference and amount — enough to reconcile your wallet and credit your account
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balance. We do not store your full mobile wallet PIN or bank credentials; those stay within the payment provider's own systems. We also collect device identifiers, your IP address, and session logs to keep your account secure and detect unusual access. Browsing data such as pages
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visited and time spent helps us understand how the lobby is used so we can improve it. All data collected is processed for one of three reasons: fulfilling your account contract with us, meeting our legal obligations where applicable under local law, or protecting the security
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of the platform. We do not sell your personal data to third parties. Where data is shared — for example with payment processors handling your JazzCash or Easypaisa transfer — it is shared only to the extent needed to complete your transaction. Availability of services depends
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on local law and eligible regions. If you have questions about a specific data point we hold, our support team can pull your account record on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.